Privacy Policy

MPN Consulting & Rehabilitation

The Data Protection ACT 2018 and General Data Protection Regulation (GDPR) set out requirements for the use and processing of your data. The following explains how your data will be used and our compliance with legislation. MPN acts as a data processor in line with definitions in the General Data Protection Regulations. We have an appointed Data Protection Officer. For all queries relating to Data Protection please contact info@mpnconsulting.co.uk

Recording

The recording of expert witnesses has been strongly advised against by the British Psychological Society for a number of reasons. https://www.bps.org.uk/guideline/guidance-recording-neuropsychological-testing-medicolegal-settings MPN do not consent to the recording of assessments and any indication that audio or video recording is taking place will result in the assessment being abandoned and the full estimated fee applied.

Lawful Processing of Data

MPN is registered with the Information Commissioners Office (ICO) to holds data relevant to the service we provide. Personal data is held under GDPR for the following reasons:

Contract – the processing of your data is necessary to fulfil treatment services and expert witness services offered.

Legal Obligation – the processing of your data is necessary to meet the legal obligations related to your compensation claim.

We use data to plan and implement the service, and to improve service delivery and effectiveness. We use data to support compliance with all regulatory requirements. We use personal data to maintain staff and to ensure safety. We use data for marketing and promotion of MPN. We are not involved in the large-scale processing of personal data. Personal data is used only to provide a dedicated service.

Data Collected

Where we are requested to provide a service to a client we may collect and process the following information about the beneficiary and (with their consent) significant others such as relatives or a ‘litigation friend’:

  • Full Name
  • Date of Birth
  • Gender
  • Address
  • Home or mobile telephone number
  • Occupation
  • Clinical records relating to the content of therapy sessions completed.

We will collect and process sensitive medical and personal information about the beneficiary in order to provide clinical services, this may include:

  • NHS Number
  • Hospital number
  • Medical records
  • Medico-legal documents
  • GP details   

We will collect and process details of third parties involved in the beneficiary’s care (for example Lawyers, Case Managers, Insurers, and other health care professionals) including:

  • Full Name
  • Profession
  • Work address
  • Work telephone number
  • Financial details
  • Contracts relevant to the service offered

MPN’s approach to record keeping:

  • systematic;
  • appropriately detailed;
  • in clear language/format;
  • accurate;
  • up to date; and.
  • relevant to professional work and to the purpose for which they were collected.

Sharing of the Data We Collect

The data collected will only be shared with the explicit agreement of the individual. In the case of the beneficiary the sharing of clinical information with third parties will only be completed with signed consent, which can be withdrawn at any time. The exceptions to this consent include:

  1. Risk of harm to self or others
  2. Legal compliance as ordered by a court or tribunal

Sub – Processors

We are required to inform you of sub-processors that we use in the processing and storage of your data. The sub-processors we use and location of their privacy policies are:

  • Microsoft – Microsoft Privacy Statement – Microsoft privacy
  • SAGE – Privacy and Cookies | Sage UK

Data Processing Safeguards

In line with GDPR the MPN data protection policy is available on request. This details our process in the event of a data breech. Our data protection risk assessment is reviewed yearly. All Associates must abide by GDPR. We only use software from accredited sources.

Right to Access, Erasure, Correction & Transfer

Individuals have the right to request access to their records; this is called a subject access request. A subject access request can be made by email to info@mpnconsulting.co.uk . As health professionals we hold the right to withhold access if we believe that access would cause harm. In such circumstances we would make reasonable effort to discuss this with the individual and approach the request within a ‘best interests’ framework.

Individuals have the right to request erasure and correction of their data, or transfer to another data controller. This request can be denied if the data relates to your health care, such requests will be managed on a case by case basis. If you want to exercise any of the above rights please contact us. You will not normally need to pay a fee to access your personal data however we may charge a reasonable fee if your request for access is clearly unfounded and excessive.

We do not sell data to other recipients, we do not transfer data outside of the UK.

Retention Period

The retention period for clinical therapy records is 7 years from the completion of treatment. At this time all records, paper and electronic will be destroyed. Data concerning expert witness work may require longer, until notice is given that a case has settled.

Website Use

We are committed to safeguarding the privacy of our website visitors.

By visiting the website and submitting information on the contact form you agree that we can use your personal data as described in the privacy policy. When you contact us through the contact form we collect your name, email address, telephone number and any additional information you provide.

Our website may include links to third party services and websites. This privacy policy does not extend to third party services or websites. We cannot be responsible for the privacy policies and practices of the owners or operators of any third party site and recommend that you view the privacy policy for each site you visit.

Cookies

Cookies are small files transferred to your computer’s hard drive through your web browser. They are used to make websites work more efficiently, and provide information to the owners of the site. Our website uses cookies to provide users with the most relevant and useful information about our services and to help our website run effectively. For more information about cookies we use, please read our cookie policy.

Review

Our privacy policy is reviewed periodically. Please check back regularly to view our latest version.

Last Updated: October 2023

Terms of Use

Please read these terms and conditions carefully before using our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to MPN Consulting Ltd, 6 Cornmarket Street, Torrington, Devon, EX38 8EY
  • Country refers to: United Kingdom
  • Service refers to the Website.
  • Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between you and the Company regarding the use of the Service. This Terms and Conditions agreement as been created with the help of Terms and Conditions Generator.
  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Website refers to MPN Consulting Ltd, Medicolegal-Psychology-Neuropsychology accessible from you means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgement

These are the Terms and Conditions governing the use of this Service and the agreement that operates between you and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms and Conditions. If you disagree with any part of these Terms and Conditions then you may not access the Service.

Your access to and use of the Service is also conditioned on your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of your personal information when you use the Application or the Website and tells you about your privacy rights and how the law protects you. Please read our Privacy Policy carefully before using our Service.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions.

Upon termination, your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that you might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you through the Service or 100 USD if you haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“As In” & “As Available” Disclaimer

The Service is provided to you “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, time-bombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and your use of the Service. Your use of the application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If you have any concern or dispute about the Service, you agree to first try to resolve the dispute informally by contacting the Company.

For European union (EU) Users

If you are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a terrorist supporting country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if we have made them available to you on our Service.

You agree that the original English text shall prevail in the case of a dispute.

Changes to these Terms & Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, you can contact us:

Email: info@mpnconsulting.co.uk

Last updated: October 2023